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Storeroom Management

  • The Storeroom should be kept picked up and orderly at all times.
  • FAS Refresh equipment is in the back, against the far wall and the farthest equipment rack
  • CA equipment is stacked in the center of the front area (combine with above bullet on CA)
  • CA Equipment should be grouped by department.

Know Which Machines To Image

  • When you start the day, check the calendar (https://calendar.google.com/calendar/render?tab=mc#main_7%7Clist)
  • Use snipping tool to copy the calendar into Word
  • Print out
  • Mark every machine that you have finished
  • Check which machines need to be imaged
    Note: Always make sure the next 2 days are already imaged. This prevents delays for techs!
  • If you cant find the machine in one of the racks, check the inventory sheets
    Note: For FAS Inventory login to Sharepoint and search for HUIT-Admin & Refresh.  After you select HUIT-Admin & Refresh, there will be a search box, enter "computer inventory (FAS)" in the search field.
    • If you can't find the user? Email Jenny, she will explain what to do.
  • Towards the end of the day check the calendar again for new added machines.
    Note: This happens often! Sometimes without a notice. It is your job to monitor this.
  • The next day you repeat the steps.
    • Printing out the calendar helps you to see which machines are already done.
    • Compare and mark whatever is finished

Empty Recycling Hamper

  • Outside the storeroom in the hallway is a blue container (hamper) to recycle machines
  • Email Kieran Clyne - kieran_clyne@harvard.edu
    • "We have a recycling hamper full of computer equipment that needs to be picked up at 1033 Mass Ave mezzanine level."

Daily Shutdown 

Return any machine back to the cage if it is not being wiped or imaged

Lock the cage

Take trash to dumpster

Put the two wheelers back in the room

Turn off the lights in the back (2)

Turn off the AC

The key ring is put back in the top desk drawer

Turn off main lights and Close the door

Hammer is turned off
Your machine is turned off
Working tables are cleared and wiped down.  Cables are organized.

 

Inventory

Inventory FAS Refresh Peripherals

On Thursdays take a weekly inventory and update the Peripheral tab of

For FAS Inventory login to Sharepoint and search for HUIT-Admin & Refresh.  After you select HUIT-Admin & Refresh, there will be a search box, enter "computer inventory (FAS)" in the search field.

Record how many of each:

Apple Equipment
Mice

  - Mice at Warehouse

Keyboard

  - Keyboard at Warehouse
USB Ethernet Adapters
USB-C Ethernet Adapters
USB-C VGA Multiport
Ethernet Adapters
DVI Adapters
VGA Adapters
 
PC Equipment

Mice

Laptop Keyboard
Desktop Keyboard
  - Keyboard at Warehouse
Docks
  - Docks at Warehouse
Monitors
  - Monitors at Warehouse
 

Other

Ethernet Cables

7 ft

14ft

25ft

Cage Inventory (Weekly)

Throughout the day, techs place machines in the cage under the "Checking In" section

  • Scan in the serial number / Model / Department / Lease / Purchase into a spreadsheet
  • Always use a handheld scanner to for serial numbers (some Macs do not have barcodes – be sure to double check these.
  • Make sure you take laptops out of their box (you can’t rely on the label for inventory)
  • Name the spreadsheet Cage Inventory and the date (Ex: Cage Inventory 11_27 - 12_01)
  • Send the spreadsheet to your manager and the coordinator on Friday (Dave and Jenny)
  • Next week, you create a new spreadsheet and redo the steps.
    Note: Collecting all this information makes it easy for Jenny and Dave to see if a particular machine has been returned to 1033

LanDesk Management Console

Landesk is a desktop application which allows you to see the details of any machine on the domain.  In order to look up Machine names and activity

  • Tools-->Administrative-->Column set Configuration-->Go to Tool Tech View and right click--> set as default

Imaging

If the machine is for CA you need to create a name using DNA (Domain Naming Application).   You will need to login to DNA with your A account.  You also have to have VPN on in order to use this application.

  • Open up DNA and login using your A account ex. (university\abc123-a)
  • Create object->computer->one object->enter owner ADID->Enter Htag->enter->model make->Serial number->enter->check if all is right then ok(enter)

Windows CA Machine

  • Start Computer (Make sure computer is connected with Power and Ethernet cable)
    • Press F12 (keep pressing until in menu)
    • Bios Setup
      • Secure Boot -> Secure Boot Enabled: Disabled “Marked”
      • Boot Sequence: UEFI "Marked"
      • Advanced Boot options: Enable Legacy option ROMS                                          
      • System Configuration -> Integrated NIC: Enable UEFI Network Stack “Marked”
                                                                       Enable W/PXE                       “Marked”
                                           -> SATA Operation: AHCI                                   “Marked”
    • Apply -> OK
    • Exit
    • Press F12 (keep pressing until in menu)
    • Onboard NIC
      • Wait -> Press F8 -> WinPE Provisioning
      • Log in:
        • Domain:             university
        • Username:         ADID (6 Digits)
        • Password:          Your password
        • Provisioning Template:
          • Public -> Tech Deploy -> Core -> Standard -> X64 -> W10ENTX64-Shell-CA -> OK
                                                                                       

Note: This is a standard CA image. If a different CA image is needed please follow up with Bruce.

Note: If the machine is finished and you have to login as an Administrator then you will have to re-image.

After the machine finished imaging:

  • Update Drivers:
    • Google: Dell Drivers, look for this link - dell.com/drivers
      (BIOS download will require a manual installation)
    • Computer will Install & Restart
    • Login with Huitadmin
  • After all the Dell drivers have been installed, uninstall Dell SupportAssist and Dell SupportAssistAgent
    • Go to Cortana
    • Search "Add or remove programs"
    • Scroll down to Dell SupportAssist and Dell SupportAssistAgent (there might be just one of them to unistall)
    • Click on them (or it) and uninstall.

  • Inventory & Security Scan using Landesk.
    • Search in Cortana: Inventory Scan -> Click (Machine will scan inventory itself)
    • Search in Cortana: Security Scan -> Click (Machine will scan security itself)

  • Creating Machine Name
    • Make sure your own laptop is connected to VPN (Cisco App) using the DLSADMIN vpn tunnel.
    • Open DNA
      Note: Link to the DNA page: https://p0-creator.university.harvard.edu/rdweb
      • Steps for DNA:
        • Create object: press enter
        • Computer: press enter
        • One Object: press enter
        • ADID: Fill in 6 digits of customer
          Note: Don't know the adid? Ask your supervisor.
        • Workstation: press enter
        • Desktop / Laptop: enter either 1 or 2 depending on the machine.
          Note: iMacs and AIO's are Desktops
        • Windows / Apple: enter either 1 or 2 depending on the machine
        • Description: grab red H-Tag and fill in that number
        • Shared Kiosk: press enter
          Note: will be "no" all the time
        • Make: empty - press enter
        • Model: enter model (EX: E7240)
        • SN: enter serial number from machine
        • DNS: empty - press enter
        • Review: check if all correct -> press enter
        • DNA needs a couple of seconds. You will get prompted with the machine name. (EX: UISWHLPT1000145)
  • Naming Machine
    • Control Panel -> System and Security -> System -> Under Computer name , domain .. click Change -> enter the machine name and change to University domain (university.harvard.edu)
    • Enter “a” account and reboot
    • Labels:
      • H-tag Red (Ex: H250000)
      • P-touch label Ex.HUIT-ATS

 

Windows FAS machine

  • Start Computer (Make sure computer is connected with Power and Ethernet cable)
    • Press F12 (keep pressing until in menu)
    • Bios Setup
      • Secure Boot -> Secure Boot Enabled: Disabled “Marked”
      • Boot Sequence: UEFI "Marked"
      • Advanced Boot options: Enable Legacy option ROMS
      • System Configuration -> Integrated NIC: Enable UEFI Network Stack “Marked”
                                                                       Enable W/PXE                       “Marked”
                                           -> SATA Operation: AHCI                                   “Marked”
    • Apply -> OK
    • Exit
    • Press F12 (keep pressing until in menu)
    • Onboard NIC
      • Wait -> Press F8 -> WinPE Provisioning
      • Log in:
        • Domain:             university
        • Username:         6 Digit Account
        • Provisioning Template:
          • Public -> Tech Deploy -> Core -> Standard -> X64 -> W10ENTX64-Shell-FAS -> OK
                                                                                     
            Note: If the machine is finished and you have to login as an Administrator then you will have to re-image.

After the machine finished imaging:

  • Update Drivers:
    • Google: Dell Support -> Detect Product -> Drivers & Downloads -> Detect Drivers -> Download & Install
      (Last download may require a manual installation)
    • Computer will Install & Restart
    • Login with Huitadmin
  • Uninstall Dell SupportAssist and Dell SupportAssistAgent
    • Go to Cortana
    • Serach "Add or remove programs"
    • Scroll down to Dell SupportAssist and Dell SupportAssistAgent (there might be just one of them to unistall)
    • Click on them (or it) and uninstall
  • Inventory & Security Scan:
    • Search: Inventory Scan -> Click (Machine will scan inventory itself)
    • Search: Security Scan -> Click (Machine will scan security itself)

  • Labels:
    • H-Tag Gold (Ex: 0000080)
    • Sticker (Ex: FY..Q.)
      Note: This sticker must match with the "FY..Q." that is written on the box
      Note: Need more FY..Q. stickers? More info under "Labeling -> PrintFYxxStickers"



Apple CA Machine

  • Start Computer (Make sure computer is connected with Power and Ethernet Cable)
    • Let the computer run
      • Follow every step by clicking continue or skipping until the end where you create an account
      • When you get to making the account
        • Make a huitadmin account
        • After you are in the huitadmin account, shutdown the computer when you enter the account
    • Start the computer up again
    • Hold “Option” key
      • Pick 10.12.5 AutoCasperNBI
    • Login to Casper
      • Username: A- Account
      • Password: A-Account password
    • Installing template:
      Target Drive:                  Macintosh HD
      Erase target drive:           UNMARKED 
      Computer Name:            CA: change name (Will be changed at the end)
      Configuration:                CA: “CA-HighSierra” (Always pick latest software)
      Boot to target drive:       MARKED
      Distribution Point:         “pick the one where you are” (ex. 1033 Mass)
                                                   (If you are at 1033 Mass Ave, Ex: 1033_DP (smb…)
  • Click: “Image”
  • After it will automatically reboot the MacBook
  • When it is on the account page, sign into HUITAdmin
  • Go to the top left, click on the Apple, and then click on About This Mac
    • Make sure it says macOS High Sierra
      • If it doesn’t say macOS High Sierra, go to Updates on iTunes and update to macOS High Sierra only if you chose the FAS image (FOLLOW UP WITH DAN GREGSON)
  • Go to iTunes and update the software for High Sierra
    • It will ask to reboot after the update
    • After the reboot, check if it is on OS Mac Sierra
    • Labels:
        • H-Tag Red (Ex: H025780)
        • Print Label with P-Touch (Label should match Department)                   (Ex. HUIT-ATS or ART-7-2)

Apple FAS Machine

  • Same steps as CA EXCEPT THE LABELS
  • Labels:
      • H-Tag Gold (Ex: 0000080)
      • Sticker (Ex: FY22Q4)
        Note: This sticker must match with the “FYxxQx” that is written on the box
        Note: Need more FYxxQx stickers? More info under "Labeling -> “Print FYxx Stickers”

(Could be ending with Q1, Q2. Q3, or Q4 depending on what is on the Computer box)

 

No Drive for Macs

If Mac fails to image then there is often no drive being found in the machine.

  • Restart Machine holding down “Command” and “R” to get to the Recovery Mode
  • Go install MacOS
  • Reinstall OS->agree->select drive
  • Once done restart machine and go about imaging like normal 

Creating A Loaner

Apple Machine 

  • Image with the latest CA image, run updates etc.
  • Create local account
    • System Preferences -> Users & Groups -> Unlock lock -> "+"
      New Account: Administrator
      Full Name: loan user
      Account Name: For Deployment Loaners: HUIT-Dply0# 
                               For Long Term Loaners: HUIT-LtLoaner0#
      Password: "Leave Empty"
  • Restart Machine
  • Login with "loan user"
  • Connect to O:Drive
    Note: Long Term Loaners do not need to connect to O:Drive
  • Install DeepFreeze
    Note: Long Term Loaners do not need DeepFreeze
    • In O:Drive
    • Software -> DeepFreeze -> 1033 -> copy exe file to desktop
    • Start exe file
      (Username: ./huitadmin)
    • Restart Machine
      Note: To test if DeepFreeze is working. Save a picture on the desktop, restart machine, picture should be removed
  • Update the Deployment loaner sheet (tab Deployment Laptop Loaners) with the current location and date it was
    reimaged https://docs.google.com/spreadsheets/d/1uvXlnYeP355WUYbiugA-KEIGjoQHUDPaTzuRqDLweQA/edit#gid=0

Windows Machine

  •  Image with the latest CA image (use BRP387 as ADID when ready to name the laptop and to put the laptop on the domain), run updates etc.
  • "Before" adding it to the domain, create a local account “loanuser” with no password
    • File Explorer -> Right Click "This PC" -> Manage
    • Local Users and Groups ->Right Click "Users" -> New User...
      User name: loanuser
      Full name: loanuser
      Password: "Leave empty"
      User must change password at next logon: "Unmarked"
  • Go to Cortana and look for Services
    • Search for "Dell SupportAssist Agent"
    • Right click on it and click on Properties
    • Look at the Service Status
      • If it is says Running, click on stop to stop it from running
    • Change Startup Type from Automatic (Delayed Start) to Disable
    • Click on Apply and Ok
  • Add to FAS Domain
    Note: Long Term Loaners do not need to connect to FAS Domain
    • File Explorer -> Right Click "This PC" -> Properties -> Change Settings
    • Domain: AD.FAS.HARVARD.EDU
      Username: ad.fas.harvard.edu\jue090-a
      Password: EtR4s&DrCuIOqg0
  • Log in with loanuser
    • Remove Microsoft Edge and Microsoft Store from the taskbar
    • Add Google Chrome and Mozilla Firefox to the taskbar
  • Connect to O:Drive & Install DeepFreeze
    • File Explorer -> Right Click "This PC" -> Map network drive...
      Drive: "O:"
      Folder: \\sox1.university.harvard.edu\uis-dls\Software\DeepFreeze\Deep Freeze\1033
    • Click on the Application (1033.exe)
    • Run DeepFreeze
    • It will ask for the HUITADMIN password
    • After it will ask for the NETWORK CREDENTIALS (ex. abc123 and harvardkey password)
    • DeepFreeze will show up, click on Install (the process will be done when it reboots the laptop automatically)
    • Upon the reboot, look for a panda face in the application tray on the taskbar

Note: Copy exe file to desktop and run

 

 

Labeling

Old Equipment

All computers that are up for disposal – both purchase and leased- should have an Old Equipment label. If it does not then make sure one gets attached and ask what info should be on it.

Sometimes a machine that is going to be redeployed gets an old equipment label. Please attach a Redeploy sheet and ask

\\sox1.university.harvard.edu\uis-dls\Documentation\Deployments\Old Equipment Sheet.docx

Redeploy

Computers that are to be redeployed are to be reimaged as per the noted date. Follow the instructions and ask if unsure. Make sure that you know what the next step is so it does not just get left in a pile

\\sox1.university.harvard.edu\uis-dls\Documentation\Deployments\ReDeployRolldownSheet.docx

Using the P-Touch

All Leased machines are labeled with the name of the lease (on box label)

  • Press: On
    • Clear
    • Write down the Department (Ex: CS-HIO 1)

Print FYxxQx Stickers

Print the FYxxQx stickers for the next quarter ahead of time

Use the template at \\sox1.university.harvard.edu\uis-dls\Documentation\Deployments\IDLabelsFY18Q4.doc


Wiping

Hammer (Desktops Windows)

Note: This only works with HD's. If Desktop has a SSD, follow the "Target Mode" instructions. 

-          First check if machine has “DDPE”

  • Turn on computer
  • If screen says “Dell Data Protection” Remove DDPE from machine
  • To remove DDPE see: Coop Documents -> DDPE -> Remove DDPE
  • If screen says “Bitlocker,” the computer can still be wiped with the Hammer without removing it

-          Open up the computers and take out the hard drives

-           Always check the connections on the Hammer

-           Plug in all the drives first before you start

-          Turn on hammer (Button at the left side)

 

-          Wait for the screen to say “Start” (Provide picture)

-           Press the down key once, then right key twice, once again press down key once, and finally press the right key

-           Press the left key three times the screen says “Start”

-          Press the right key twice to start the wiping process

-          Wait until the orange light is solid (that means it’s finished)

-          Place drive back in machine

-          Test if wiped, should say “No Bootable Device Found”

-          Write “Wiped” on the Old Equipment Sheet

-          Put the machine at the wiped shelves

-If the machine was in a box, put it back in the box and place it in the wiped shelves

  • Input Jenny to help with the recoding of the wiped machines

Target Mode (Laptops Windows)

Note: This only works with SSD's. If Laptop has a hard drive, follow the "Hammer" instructions. 

-          First check if machine has “DDPE”

-          Setup Wiping Macbook Machine

-          Open up the “Recovery Mode” (Hold “Command” and “R” when machine is turned on)

-           Go to Disk Utilities and plug in the USB holder labeled “WIPE SSD WIN”

-          Take out SSD form laptop

-          Click on the Drive

         Note: Use "ExFat"

-          Click “Erase"

-          Done wiping

-          Place SSD back in machine

-          Test if wiped, should say “invalid partition” or “no bootable device found”

-          Write “Wiped” on the Old Equipment Sheet

-          Put box on shelf with rest of wiped machines

Mac Wiping

-          Make sure machine is charging

-          Turn on Machine & hold “Command” and “R” to get to the Recovery Mode

-          Click: Disk Utilities

-          Click: Mac’s Drive -> Erase

Note: Use "Journalled" or"GUID" to erase (select from drop down menu)

-          Restart machine and test if wiped (Folder icon with a question mark shows up or circle with a dash)

-          Write “Wiped” on the Old Equipment Sheet

-          Put the machine (if it was in a box, place it back in the box first) on shelf with rest of wiped machines

 

Remove DDPE Encryption

DDPE Machine:

-          Sign into LANDESK Management Console

-          Click on all devices

-          Find _________ (enter serial number)

-          Record name down

 

Your Machine:

-          Go to https://harvard.service-now.com/

-          Login with your credentials

-          Click “Create New”

List the Following:

              Customer                         “Your Name”

              Service                              Field Support Services > Desktop Management > Encryption

              Application                       DDPE

              Category                           Request

              Short Description            Please Remove DDPE & Send .dat File

              Description                      “Computer name”
                                                          Please Remove DDPE & Send .dat File

              Assignment Group         Field Support – Endpoint Systems

 

-          Click Save (Top Right)

-          Wait until you receive .dat file (Can take up to 10 min)

-          In order to find the file, go to the “Paperclip” next to “Save”

-          Save file to USB labeled “DDP”

-          Exit your machine

 

DDPE Machine:

-          Plugin “DDP” USB

-          Start machine, keep pressing F12

-          Click:  “USB Storage Device” or “Generic Flash Disk 8.07”

-           Enter 1 and click “Enter”

-          Click: Browse -> This PC -> DDP USB -> Search for the computer name or serial number with“.dat file” -> Open

-          Mark: “Unlock Drive And Remove PBA”

-          Click: “OK”

-          After finish write “Exit” in command prompt

-          Turn off computer

 

DDPE APPLE Machine

If one of the macs that you are wiping so happen to prompt up a DDPE screen, once finished with wiping and restarting to confirm, reinstall OS then wipe immediately after finishing reinstalling. Check if wiped then put on wiped rack.

 

 


Warehouse

Getting Pallets

              Call either Rob or Kieran
              - Rob Grogan     617-823-8260

              - Kieran Clyne    617-828-7277

              Tell him to meet up at 135 Western Ave Allston, this is where you pick up the pallets.

About 5 can fit in the van. Bring the pallets to the warehouse[CDA8] .

There should be about 10 spare pallets in the warehouse, when it gets to 5, you should work on getting more.

Drop Off Machines Setup

  • Every time you bring machine to the warehouse, make sure to put them on a pallet.
  • Scan in all machines by pallet and send it to Jenny/Dave/Bruce
    • Physically count all machines on a pallet and see if matches with amount on Excel
    • Add duplicate value setting on Excel
      • Home -> Conditional Formatting -> Highlight Cells Rules -> Duplicate Values...
        Note: In Excel duplicates will be marked red

How To Build a Pallet

Amount:

-          Desktops flat only 6 high due to weight

-          Deskops are evenly spread out across the bottom, not in 1 corner due to weight

-          Only 1 Laptop can go on top of the 6 desktops

-          iMacs can go 4 high

-          Make sure labels are pointing outwards in case you need to scan them

-          Bring laptop, you need to scan the labels into excel. After return you send the file to Karen

 

Wrapping:

-          There is plastic wrapping material in the warehouse

-          Start from a bottom corner and then go up

-          Only wrap once a pallet is finished

  • Once Finished:
    • Measure dimensions
    • Measure weight with the forklift
    • Send information to Jenny/Dave/Bruce

 

Before You Leave:

-          Make sure the fence is locked

-          The garage door is closed


Van Deliveries

Using the Van

  • The van is parked in the back parking lot of our office. Walk around van daily to determine if damage has occurred.
  • Report any damage to the van immediately to your supervisor.
  • Parking is allowed in Harvard deliver spots, commercial deliver spots and at meters (let your manager  know if you need quarters) (please rewrite, grammatically confusing)
    • Make sure you do not get a ticket. All tickets are the drivers responsibility.
  • Use the credit card in the van to purchase gas. It can only be used for gas.
    • When there is a quarter tank left, go fill up at Junior's Automotive & Gas.

 

Morning Deliveries

  • Review emails and tickets before you leave  in case you need to add anything to the morning deliveries or so that you remember to look out for additional pickups
  • Deliver the equipment on the shelf (and in front of the shelf) just left of the entrance
  • Only pickup machines with an old equipment sheet label or if you have a ticket. Let management know if machines are in drop off spots with no return labels.
  • Check to ensure you have a plentiful stock of return labels at drop off locations.
    • The old equipment sheet is on Sharepoint.  Login to sharepoint and search for HUIT-Admin & Refresh.  Once there, in the search box put Old Deployment Sheet. 
  • When you get back from any pickups, send an email to managers and the coordinator (Dave Cloutier & Jenny Lay) with the serial number and customer name.

Van Delivery Locations

STANDARD LOCATIONS

Vanserg:

45 Francis Ave, room B46 put in cage (Last room on right as you enter), leave in cage

Building Access: ID Card, Room and Cage have keys on the ring

Parking: Has parking lot

 

6 Story:

6 Story St, 1st  floor

Go through 8 Story, take a left at the end of the hallway, enter through the door at the end and take another left. First door to your left, unlock, drop off to the right of the room.

Building Access: ID Card

Parking: Street

Tech contact at 6 Story: Sam Murray: 617-631-5601

 

124 MTA:

124 Mount Auburn, two locations:

HHR drop off equipment in closet room 3319- 3rd Floor Building Access: HHR need key to closet

AAD Swipe Card enter 3rd floor -  Diane Collins Office area or Call tech

Building Access: ID Card

Parking: Park on street or at garage down University Rd

Tech contact at 124 MTA: Bill Pearlman: 617-780-9030

 

114 MTA:

114 Mount Auburn, Room 554 (HPAC)

Building Access: Need swipe access to 5th  Floor, first cubicle in sight

Parking: Loading dock out front or 124 Mount Auburn

Tech contact at 114 MTA: Donna Sweeney: 617-999-9028

 

Radcliffe:

10 Garden St, first building on the left.

Building Access: ID Swipe and Key to Tech Room basement room 009-010 (Will have to go through two doors) to drop off equipment.

Parking: Loading zone on street

Tech contact at Radcliffe: Evan Pimental: 617-447-3265

 

65 R:

65 Mount Auburn, basement unless labeled 2nd floor

Building Access: ID card

Parking: The road splits, park in the area between those two streets. It says “no parking” but you can

 

Blackstone:

46 Blackstone St, 4th floor tech area to the left of the elevator

Building Access: ID Card before 8:30a.m.

Parking: Behind the building

Tech contact at 46 Blackstone: Larry Bagley: 617.999.3452

 

ADDITIONAL COMMON LOCATIONS

Warehouse:

90 Seattle St, turn before 1 Western Ave

Parking: Use 3rd garage door

 

Bauer Lab:

7 Divinity Ave, basement unless ticket says elsewhere

Parking: On the street

 

Maxwell Dworkin:

33 Oxford st.

Park on sidewalk in front of back entrance.

2nd floor behind elevators (IT office- Room 109)

Person who grants it - Ortega, Jason R

jortega@seas.harvard.edu

 

1414 Mass Ave:

1414 Mass Ave, 3rd floor[CDA4] 

Parking: 6 Church St, loading area

 

20 University:

20 University Rd, 3rd floor

Parking: Park at the garage of 124 Mount Auburn

 

Harvard University Press:

79 Garden St, Basement level, leave on tech's desk

Building access: ID Card:

Parking: Parking lot

 

Science Center:

1 Oxford St, multiple floors, depends on ticket

Parking: Loading zone or on the street

 

CGIS:

1737 Cambridge St, Basement follow signs for CGIS helpdesk

Parking: 50 Quincy St

Note: There may be other locations will say on ticket or in email


Junior's Automotive & Gas:

1725 Massachusetts Ave, someone working there will fill up the gas in the van

Note: Give him the credit card inside the van and tell the worker 9395. After, tell the worker will ask what the millage on the van is, just read it to him.



Important Links and websites

Harvard Inventory:

Can be found in Sharepoint.  HUIT-Admin & Refresh

Login to the outlook webclient and in the upper left corner click on the grid and then select Sharepoint.

Login: ….@harvard.edu

Harvard Deployment Calendar:

https://calendar.google.com/calendar/render?tab=mc#main_7%7Clist

Login: ….@g.harvard.edu

Harvard Service Now:

https://harvard.service-now.com/

Login: ….@harvard.edu

Harvard Create Names:

https://p0-creator.university.harvard.edu/rdweb
Login: Need to be connected to VPN (Cisco)

Harvard PeopleSoft:

https://hr.harvard.edu

Login: ….@havard.edu

Harvard Email:

Use either the webclient:  https://outlook.com/harvard.edu or the desktop client.

Login: ….@harvard.edu

Casper:

https://casper01.cadm.harvard.edu:8443/

Login: Your “A” account (Ex: tor103-a)

CA Inventory:

https://hu-my.sharepoint.com/personal/kmmoore_fas_harvard_edu/_layouts/15/WopiFrame.aspx?sourcedoc={8eba622d-3cc3-4dbb-a37d-bd72544af5a6}&action=edit&activeCell=%27Sheet1%27!C1315
Login: ….@harvard.edu

 

 


 

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