Ask a Librarian
Ask a Librarian will be suspended from Friday, December 21st at noon, through Tuesday, January 1st for the holiday break. Any questions received during this period will be answered beginning Wednesday, January 2nd.
Get It! Services
Harvard Direct, Borrow Direct, Scan and Deliver, and Interlibrary Loan services will be suspended from December 21, 2018 through January 1, 2019. Any requests made during this time will be processed beginning Wednesday, January 2, 2019 in order of receipt.
Harvard Depository/ReCAP Requests
Requests for library materials must be made by 3:00 p.m. on December 20 to allow Harvard Depository and ReCAP to move material to campus. Requests made after this time will be delivered on January 2, 2019.
HOLLIS Special Requests
Many Harvard Libraries will have limited hours during Winter Recess and January Term. For specific library details, visit Harvard's Locations and Hours page. Special Collections items housed at the Harvard Depository must be requested by Wednesday December 19th for use before the holiday break. Items from the Harvard Depository requested after the 19th may not be delivered until January 4th.
Imaging Services will be closed from December 21st until January 2nd. Any orders placed during this period will be addressed in early January.
Ordered-Received and On-Order Material Requests
Patrons can place requests for On Order materials and materials in Library Processing/Work Orders throughout the winter recess. Requests received after 3 p.m. on Thursday, December 20, 2018 through Tuesday, January 1, 2019 will be fulfilled as soon as possible starting on Wednesday, January 2, 2019.
Requests for Records Management items must be submitted by 2:00 pm on Wednesday, December 19 for guaranteed delivery no later than Friday, December 21. Requests submitted after this time will be delivered by January 3, 2019 as normal deliveries resume.
Emergency technical support will be "on call" in the event of any major systems failure. In the event of a Library Systems emergency, call the HUIT 24/7 Operations Desk at (617) 495-7777. Please specify that you are calling about a library system.
If non-emergency communications cannot wait until LTS reopens on January 2, 2018, leave a voice message at (617) 495-3724 or notify us via the Support Center.
The Library Technology Services will be closed starting. Monday, December 24 through Tuesday, January 1. Regular office hours will resume on Wednesday, January 2. Voice and email messages will be collected daily. Any urgent messages will receive a response within 24 hours.
If you have any questions concerning this schedule, please contact us via the Support Center.