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Ask a Librarian

Ask a Librarian will be suspended from Thursday, December 24 through Sunday, January 3 for the holiday break. Any questions received during this period will be answered beginning Monday, January 4.

Get It! Services

Harvard Direct, Borrow Direct, Scan and Deliver, and Interlibrary Loan services will be suspended from December 24, 2015 through January 3, 2016. Any requests made during this time will be processed beginning Monday, January 4, 2016 in order of receipt.

Harvard Depository Requests

The Harvard Depository will be closed starting at 12:00 p.m. on December 24, 2015 to January 4, 2016. Requests for Harvard Depository items must be submitted by 3:00pm on Wednesday, December 23 to guarantee arrival before Winter Recess. Any requests submitted after 3:00 p.m. will be delivered on January 4, 2016.

Harvard College Library Special Collections Request System

Special Collections items housed at the Harvard Depository must be requested by 4:30 p.m. December 22nd for use before the holiday break. Items from the Harvard Depository requested after that time will not be delivered until January 4th.

Ordered-Received and On-Order Material Requests

Patrons can place requests for Ordered-Received Materials and On-Order Materials throughout the winter recess.

Ordered-Received requests received after 12 p.m. on Wednesday, December 23, 2015 through Sunday, January 3, 2016 will be fulfilled as soon as possible starting on Monday, January 4, 2016.

Urgent On Order requests (those where the “Date needed by” is immediate, or the “Note to Library Staff” indicates urgency) placed after midnight on Tuesday, December 22, 2015 will be fulfilled as soon as possible starting on Monday, January 4, 2016.

Records Management

Requests for Records Management items must be submitted by 3:00 pm on Wednesday, December 23 guaranteed delivery on December 24, 2015. Any requests submitted after 3:00 p.m. on Wednesday, December 23 will be delivered on January 5, 2016.

Aleph batch products

All Aleph batch products (invoice reports, circulation notices, etc.), with the exception of Term Bill, are expected to be available at their normal schedules throughout the winter recess. The last Preliminary Term Bill of 2015 will run on Tuesday, December 15 and the last Final Term Bill of 2015 will run on Thursday, December 17. The first Preliminary Term Bill report of 2016 will run on Tuesday, January 5. The first final Term Bill report of 2016 will run on Thursday, January 7. Note that no term bill reports will run the weeks of December 20 and December 27.

LTS Support

Emergency technical support will be "on call" in the event of any major systems failure. In the event of a Library Systems emergency, call the HUIT 24/7 Operations Desk at (617) 495-3232. Please specify that you are calling about a library system.

If non-emergency communications cannot wait until LTS reopens on January 5, 2014, leave a voice message at (617) 495-3724 or notify us via the Support Center.

LTS Office Hours and Services

The Library Technology Services will be closed from 1:00 p.m. Wednesday, December 24 through Friday, January 2. Regular office hours will resume on Monday, January 5. Voice and email messages will be collected daily. Any urgent messages will receive a response within 24 hours.

If you have any questions concerning this schedule, please contact us via the Support Center.

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