A couple of general notes:
- Preservation Services staff should never CLEAR a user. Aeon account holders may request reproductions of library materials without being "cleared". "Cleared" users become eligible to examine special collections within library reading rooms, and only a select few library staff are authorized to clear users.
- Every order placed for reproduction services must include the exact "Owning Repository" code, as defined by Aleph. The list of permissible codes can be found here: https://goo.gl/MzLOax
Over-the-Counter Orders - Overview and Workflow Photoduplication Queues and Routing Owning Repository Codes Project Work - Overview and Workflow Processing Refunds and Making Payment Adjustments Standards for Recording Billing Accounts in Aeon Completing “PRES: Imaging Services Project” Activities in Aeon Recording OTC Services Provided at No Cost Coordination of OTC orders with Owning Repositories Financial Reporting from Patron Services to Owning Repositories