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LTS Support Services
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LTS triages and responds to support requests 9-5, Monday through Friday. On weekends and holidays, in the event of a Library Systems emergency (i.e. system is down) call the HUIT 24/7 Operations Desk at (617) 495-7777. Please specify that you are calling about a library system.
Library Systems
- About LTS
- LTS Goals and Efforts
- Annual LTS Goals and Priorities Dashboards
- ArchivesSpace 3.0.2 Upgrade (draft)
- ArchivesSpace Container Management Project Charter
- ASpace Sandbox API Project
- Aviary Pilot Project Charter
- CJK Full Text Search
- DevSecOps Transformation Project Charter
- DRS Modernization ("DRS Futures") Project Charter
- DRS Refresh Project Charter
- EAS Open Source
- End of Fiscal Year (EOFY)
- Harvard Geospatial Library 4.0
- Harvesting Restricted Websites Project Charter
- IIIF Redesign
- LTS Access Services Projects
- LTS Incident Response Charter
- LTS Maintenance Sprints
- LTS Project Charter Template
- Metadata Optimization Project
- Open Metadata Provisioning Investigation Charter
- Viewer Upgrade & Embed Project Charter
- Administrative System Changes
- Aeon
- Aleph
- Aleph Acquisitions
- Aleph Cataloging
- Aleph Circulation and Reserves
- Aleph Data Loads
- Aleph Searching and Indexing
- HOLLIS Classic (OPAC)
- Request an Aleph Login
- Aleph Financial
- Aleph Serials
- Scan and Deliver
- Aleph Desktop Client
- Character Sets / Non-Latin
- Using Aleph -- Frequently Asked Questions
- Aleph Library IT contacts
- Aleph HD
- Aleph Training Documents
- Alma
- Use of Print Titles Represented in Hathi ETAS
- Request an Alma Login or Login Update
- Alma Known Issues
- Alma Release Notes
- Alma Basics
- Quick Start Guides
- Functional area documentation
- Alma Training
- Alma Project Requests
- Alma Governance
- Aleph to Alma Migration and Implementation period
- Alma Wiki Style Guide
- Request a new Alma printer
- Alma Trends
- ArchivesSpace
- Class Request Tool
- CURIOSity
- Databases (databases.hollis.harvard.edu)
- DRS & Delivery Services
- Electronic Archiving System (EAS)
- ePADD (email appraisal and preservation)
- E-Resource Management Systems
- IP-based Access to E-Resources
- Macintosh Users: Whitelist EZ Proxy in ESET Cyber Security Anti-Virus
- Auto-proxy Tools for Harvard Access to E-Resources
- Clear Browser Cookies and Cache
- Harvard Library Resource Access for Users in Countries with Internet Controls
- Common Issues Preventing Access to Harvard Library Online Resources
- ETDs@Harvard
- Alma ETD MARCXML Template
- Building DRS Objects and Batches from ProQuest ETD files
- ETD Holdings for Alma
- ProQuest ETD METS.xml example
- ProQuest ETD Workflow Implementation
- ProQuest listing of Departments and Degrees by School
- Spec for process to load ProQuest ETD records into Alma and DRS
- Variable definitions for use in Alma MARCXML Template
- Get It! Services
- HART Library Reporting and the Library Reporting Warehouse
- HART Monthly Releases
- HART - Known Issues & Enhancements
- Alma Bibs
- Alma Holdings
- Alma Items
- Alma Items - HD & ReCAP
- Alma MARC Fields for Bibs & Holdings
- Alma Metadata Data model details
- HD Item & ReCAP Item
- HD History & ReCAP History
- HD Data model details
- ReCAP Data model details
- Aleph Circulation History
- Aleph Circulation History - Alma User Group look-up
- Aleph Circulation History - Patron Status look-up and Non-Patron Loan Flag
- Aleph Circulation History - Patron Type look-up
- Aleph Circulation History Data model detail
- HART Barcode Lookup dashboard for large files
- Additional Data Sets planned for HART
- Harvard Geospatial Library (HGL)
- Harvard Library Open Source Project Considerations
- HOLLIS
- How-to articles
- Inscriptio
- JSTOR Forum
- Cataloging Working Group Notes
- DRS / JSTOR Forum Image Linking Workflow
- Publishing to AWS Location and Note types
- Shared Shelf Known Issues and Recommended Best Practices
- Repository Names and Contacts
- Copy & Paste for Works
- Sample Workflow for Copy & Paste for works
- Best practices/Guidelines
- Known issues
- JSTOR Forum to HOLLIS and HOLLIS Images Crosswalk
- JSTOR Forum Support for Harvard Library Staff
- JSTOR Forum Users Group Meeting Notes
- Request a JSTOR Forum account
- JSTOR Forum overview
- Removing/suppressing published records
- Relate Works: Linking & Unlinking Work Records to Work Records
- Group Record creation in JSTOR Forum
- JSTOR Forum to LibraryCloud Crosswalk
- Library APIs
- Library Reserves Quick Guide for Instructional Staff
- Link-o-matic
- ListView
- LTS Support
- Macro Express
- Name Resolution Service (NRS)
- NextCloud File Staging
- NISO Webinars
- OCLC services
- How to save your new OCLC Connexion authorization
- Managing online save files in OCLC Connexion
- 2019 OCLC Data Sync Project Information
- OCLC Data Sync: Maintaining Holdings in WorldCat: September, 2022-
- OCLC Data Sync: Processing rejected records
- OCLC Connexion Cataloging Authorizations FAQ
- OCLC symbols, MARC Organization Codes, and OCLC authorizations
- Policy on cataloging in Connexion
- OCLC Member Merge
- POD Aggregator (IvyPlus) data set and mapping
- ProQuest ETD Service
- ReCAP SCSB (Shared Collection Service Bus)
- ReCAP SCSB - Alma coding for items and holdings
- ReCAP Shared Collection - Initial Accessions
- ReCAP Shared Collection - Collection Development Policies and Workflows
- ReCAP Shared Collection - Tracking Replacement Decisions for Absent and Damaged Items
- SCSB Fulfillment workflows and documentation
- ReCAP de-accessions / withdrawals
- Springshare Products
- Training Archive for Alma
- Intro to Alma In-Person Training Materials
- Search and Sets Training Materials
- Searching Vendors, Invoices, and Funds - Class Materials and Script
- Items & Holdings Training Materials
- Work Orders Training Materials
- Acquisitions Training Materials
- Resource Management Training Materials
- Fulfillment Training Materials
- Library Reserves Training Materials
- Finances Training Materials
- E-resources Training Materials
- Import (Batch Load) Bibs/Holdings/Items - Training Materials and Script
- For Trainers & Facilitators
- Exercise 2 - Creating Alma Analytics - New Analyses
- Exercise 1 - Creating Alma Analytics - Modifying an Existing Analysis
- Creating Alma Analytics - Training Script
- Analytics Overview - Training Script
- Try Harvard Library (Alma openURL resolver): a guide for staff
- Wiki ShortLink JavaScript Hack
- ABOTTS meetings
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