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Aeon is a special collections circulation and management system created by Atlas Systems. The Harvard Library has licensed an Aeon instance, which is hosted and maintained by Atlas. Aeon itself is not supported by LTS, but LTS does support its interactions with other LTS systems.

Aeon Topics

Support

Emergency Issues:

If you are having trouble accessing the web pages, the client, or the reporting platform, contact Atlas support as soon as possible. If possible, verify the problem with one other Aeon-using staff member.

Atlas Support Contacts:

Harvard Contacts - Copy the following people when emailing Atlas support:

Non-Emergency Issues:

For non-emergency issues, such as trouble shooting and help with using, please email aeon-users@calists.harvard.edu.

Issues from the listserv will be brought to Atlas via the Aeon Concierge Service.

Desktop Support

Please contact your local desktop support for issues relating to access to or downloading of the client. 

Login Requests/Password Resets

For new staff accounts, account updates, or password resets, please contact LTS.  


System Summary

Users

Aeon Desktop Client: Special collections staff at selected libraries, Imaging Services, Privileges Office

Aeon Web Interface: Public

Discovery Systems
  • HOLLIS is configured to direct "View In Library" links to Aeon, based on combinations of library, holdings location, and item policy. To request any changes or additions to this configuration, submit a Footprint.
Related Systems

Aeon Desktop Client Upgrade (HarvardKey protected)

Further Aeon Documentation

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